When should AI be used to replace humans, and when to augment their work? User surveying provides a ripe example for how to improve—but not replace—people in the process. When should AI be used to replace humans, and when to augment their work? User surveying provides a ripe example for how to improve—but not replace—people in the process. Cloud, /cloud, Innovation, /innovation, Cloud, /cloud, innovation, enterprise&cloud, standard